Solve user-reported issues

Solve user-reported issues

  • Stop guessing why bugs happen
  • Eliminate back-and-forth conversations
  • Integrate with support tools to streamline resolution

Understand every bug and customer issue

Replay problems as if they happened in your own browser
  • Watch a pixel-perfect replay of exactly what users saw
  • Highlight click and navigation events, technical errors, and usability issues
  • Crop and share sessions to quickly communicate what's wrong
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Look under the hood to diagnose root cause

Detailed technical data helps you understand any issue in minutes
  • See network logs, JavaScript errors, and performance telemetry for in-depth debugging
  • Inspect the original code to understand and reproduce UI bugs on the spot
  • Review stacktraces to discover the exact source of any issue
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Locate anything you need in seconds

Find the session for any user-reported issue
  • Search for sessions based on user ID, name, or email
  • Find anonymous user sessions via IP, error messages, and user activity
  • Jump to the exact moment of failure within a session

Diagnose what happened without needing to watch sessions

Watch sessions with AI to find the moments that matter
  • Galileo Highlights summarizes sessions and identifies patterns, friction points, and behavioral trends
  • Generate summaries across individual or multiple sessions
  • Inline links take you directly to key moments
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Integrations

Connect seamlessly with the tools you already use

Out-of-the-box integrations allow LogRocket to fit into existing workflows
  • Send AI session summaries directly to your ticketing system
  • Share issues directly to issue management tools
  • Trace frontend issues to their source on the backend
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Galileo AI

Cox Automotive uses LogRocket Galaileo to uncover hidden areas of friction in their apps.

"By hand-delivering the highest-impact issues and their causes, LogRocket Galileo allows us to make the most of limited time and resources."

Reduced

Resolution time from weeks to days

Improved

Communication across teams

Increased

Focus on high-priority issues

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"By hand-delivering the highest-impact issues and their causes, LogRocket Galileo allows us to make the most of limited time and resources."

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Chuck Konfrst

Director, UX


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"LogRocket saves so much time."

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David Grumm

VP, Product Engineering


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"LogRocket is so integrated into how we solve our problems, I don't know what else we would do without it."

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Joe Kestell

Sr. Technical Program Manager


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"Thanks to LogRocket, we not only have the information that performance is getting worse, but why it's getting worse"

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Enrique Ulloa

Engineering Manager


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Create seamless, issue-free user experiences

Start optimizing your experiences today

Get a demo

Get in touch with the LogRocket team for a personalized demo.

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