Surface user struggle

Surface user struggle

  • Galileo AI watches sessions for you and surfaces key moments of friction
  • Issues allow you to find release or feature-specifc problems
  • Alerts proactively tell you when new severe issues occur
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Proactively discover where users struggle most

  • Aggregate the issues affecting users; prioritize based on user impact
  • Quantify how many users were impacted, when the issue first occurred, and impact to your business
  • Inspect the session replay to determine root cause
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Surface behavioral trends with AI

  • Galileo Highlights summarizes sessions in natural language
  • Understand patterns, friction points, and behavioral trends without needing to watch sessions
  • Send summaries to 3rd-party solutions to surface insights without interrupting existing workflows
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Focus on the things you care about most

  • Filter issues by the pages and workflows that are most relevant to you
  • Focus on usability issues, technical errors, or a combination of both
  • Identify new issues by app version; know when to roll back a release
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Discover issues before users complain

  • Configure customizable daily or weekly updates for issues affecting the areas of your app you care about most
  • Receive alerts as soon as key metrics spike
  • Notify your team via Slack, Microsoft Teams and email, or use webhooks to get alerted anywhere you work
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Integrations

Connect seamlessly with the tools you already use

Integrate with your existing tech stack to expedite resolution
  • Ensure issues are being addressed via project management tools
  • Prevent issues from entering A/B tests or feature flags
  • Trace frontend issues to their source on the backend
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Galileo AI

Cox Automotive uses LogRocket Galaileo to uncover hidden areas of friction in their apps.

"By hand-delivering the highest-impact issues and their causes, LogRocket Galileo allows us to make the most of limited time and resources."

Reduced

Resolution time from weeks to days

Improved

Communication across teams

Increased

Focus on high-priority issues

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"By hand-delivering the highest-impact issues and their causes, LogRocket Galileo allows us to make the most of limited time and resources."

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Chuck Konfrst

Director, UX


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"Our mission is to provide a great experience from the first time a customer touches Speedway to when they receive their parts."

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Andrew Boellstorff

Director, Digital Products


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"I cannot imagine a world without LogRocket, especially for digital experience and digital transformation."

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Guru Samaga

Sr. Director, Transformation


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"LogRocket saves so much time."

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David Grumm

VP, Product Engineering


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Create seamless, issue-free user experiences

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